Privacy Policy

Last Updated: September 10, 2017

ShiftRide, Inc. (“we” or “ShiftRide”) is committed to ensuring that your privacy is protected. This privacy policy explains the collection, use, disclosure and protection of your information while you use our service.


Personal Information We Collect

We collect your personal information to provide you with a personalized, effortless and intuitive experience while using ShiftRide.


Identifying Information

As you interact with our service, you provide us information about yourself such as: Your name, age, address, phone number, email address, age, educational institution, workplace and an account password.


Communication and Content information

While you are communicating with us, we may retain the content of your messages and emails for internal record keeping and to be able to communicate with you smoothly. We may also retain the information you provide as content in our platform to provide a consistent experience to all of our users.


Social Media Information

To make it easy for you to interact with our service, we require you to log in with your Facebook account. As part of this process, we may receive certain information from the social network, such as: Your profile information, profile picture, user name, user ID, age, language, country, friends list and any other information that you allow the social network to share with third parties.


Payment Information

We require you to provide us with a valid payment method and by submitting your payment information you authorize us to:
  • Collect that information to be able to provide you with seamless transactions.

  • Confirm your identity, validate and accept payment for the service.

These payments include usage fees, service fees, fines and penalties applicable to use of our service. Specific details can be found in our “Terms of Service”.


Driving, Criminal and Drug Records

We may check your driving, criminal and drug records to be able to ensure the highest safety standards on our platform. By registering for ShiftRide and submitting your driver’s license information, you authorize us to access and where applicable store such records. This authorization extends to ShiftRide throughout the entire time you use our service, therefore we may re-check these records to make sure the requirements of our service are met.


Vehicle Information

When you list your vehicle on ShiftRide, we will clean and inspect the vehicle and through this process, we collect vehicle information such as: License plate number, VIN, Photos of the car and obtain a vehicle history report to ensure the safety of both you and other users on our platform. By registering your vehicle on ShiftRide you authorize applicable entities to release such information to ShiftRide.


Vehicle Safety and Usage Information

The ShiftRide BOXTM installed in every ShiftRide vehicle allows us to gather information regarding the safety of each vehicle and your use. The vehicle safety information includes: engine ignition status, battery voltage, engine light checks, DTC & PIDS and the usage information includes: time of use, speed, GPS location, odometer information, distance, hard breaks, rapid accelerations, collisions and accidents. We use this information to provide you with the service, insurance, and to understand your driving behaviour and as a result, provide you with a better and more intelligent service. We may share this information with third parties to improve the safety and security of our system and in the case of theft, accident, emergency and lock-out.


Use of Cookies

We use cookies and other technologies to collect information that would help us improve our user experience. This information includes:
  • Different characteristics of the device and connection you use to access our service (Computer or device type, operating system, IP, GPS location, etc.)

  • Data on how you interact with our service (web page, mobile app, emails, etc.)

  • Analytics data to measure traffic, usage and demographics of our users.

We use this data to remember your information so you don’t have to re-enter it, provide personalized content and use prediction methods to provide a more intelligent service.


Share of Collected Information

We may share your personal information with third party vendors and service providers that perform services on our behalf or help us provide our service to you, under reasonable confidentiality terms.

We may share your information with another company or applicable third parties in the case of a sale, acquisition, merger or change of control.

We may disclose personal information to comply with applicable regulations and laws, enforce our “Terms of Services”, limit our liability, investigate potential violations and maintain security and safety of our platform.

In all the cases mentioned, we try our best to notify you before disclosing your personal information, unless we are not permitted to do so.


Controlling Your Personal Information

You can change your account information and preferences at any time by logging into your account.


Communications

We may communicate with you through email, in-app notifications, SMS text or other methods. You control when and how you would like to receive these messages in your account.


Data Retention

In the case of termination or deactivation of your account, ShiftRide may retain your information for record keeping, enforcing data integrity and consistency, service improvements and to identify information shared by you such as communications with other users. While in some cases we may not be able to delete all the information, please contact us at support@shiftride.com if you wish to delete your account information from our system.


How We Protect Your Personal Information

Maintaining security and integrity of your information is our priority. While we use sophisticated security measures both internally and with the assistance of our partners, in the case of a security breach, we will take reasonable steps to stop and where appropriate notify affected individuals. To protect the privacy and security of your information we have implemented an authentication process before granting access to your information. You are responsible for maintaining the secrecy of your account information and for controlling access to our system through your personal social media accounts or email services.


Links to Other Websites

We are not responsible nor have any control over practices employed by parties linked to or from our service. Please read over the rules and policies of those parties before interacting with their service.


Changes to Our Privacy policy

In case of a change to our privacy policy, we will notify you through our service or by email to keep you aware of our practices regarding your personal information.

For any questions on this privacy policy, please contact us at support@shiftride.com.




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