I've been involved in an Accident.

First and foremost, take a deep breath and calm down. Then continue by performing the following immediately after the accident, as necessary. Observe the scene and get any injured persons to a place of safety, make sure everyone involved remains on the scene. Once you do that proceed with the following procedures:

  1. If anyone is injured, don’t attempt to provide medical treatment beyond what’s required of you in an emergency, such as CPR.
  2. Call 911, report the accident and wait for them to arrive.
  3. While you’re waiting, take down information from all parties involved when possible (Driver’s license, insurance information, license plate numbers).
  4. Take out your cell phone and take pictures of everything involved.
  5. Once help arrives, provide a complete account of what’s happened from your perspective.
  6. Seek medical attention for yourself if you need it, don’t wait until later.
  7. With all of the collected information and pictures you have, message us on Facebook with your booking ID, and we’ll take care of Insurance and will provide you with further instructions.

Message us on Facebook

Last Updated: May 9th, 2017


Was this answer helpful?

If we haven't answered your question, Please email us at info@shiftride.com and we will try to get it answered as soon as possible.

Get in Touch With Us

Created with Love from Waterloo