The car has broken down.

First and foremost, take a deep breath, get the car to a safe location, park, and proceed with the following procedures:

  1. If the car is smoking or on fire, immediately get all of the passengers and yourself out of the vehicle, and get as far away as you safely can before calling 911.
  2. In other cases, put your hazard lights on and safely get out of the vehicle if necessary.
  3. We will provide you with a number to call and report the breakdown to receive assistance with the breakdown. In the meantime, take pictures of the physical damages done to the car or any objects involved.
  4. Follow procedures from the Road Side Assistance personnel.
  5. With all of the information and pictures you have, message us on Facebook with your booking ID, and we’ll take care of the rest.

Message us on Facebook

Last Updated: May 9th, 2017

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