User Cancellation Fee
Base fee for the trip and time portion of fees.
Calculated dynamically based on the category of the car and time of cancellation.
Improper Return Fees
The car has been returned improperly (i.e. parked in a wrong place or not in a garage).
Improper Use Fees
The car has been driven outside of booking period by the user and/or the payment mechanisms has been tamperred with by user.
$50 + cost of trip taken outside of booking period
Misplacement of the key
The car keys are not properly left in the lockbox after the usage period.
Gas card misplacement
The gas card is misplaced, lost or damaged.
The returned car is excessively dirty.
In the case of loss or damages to the car keys, the user is solely responsible for replacement and service costs.
Key replacement and service cost (price depends on the car).
Users are responsible for all Toll Fees incurred during their trip.
Cost of all Toll Fees incurred during their trip. The user must notify ShiftRide team at email@example.com
after the trip.
Users are responsible for all the tickets and violations during their trip.
Cost of all the tickets and violations during their trip. The user should pay and send the receipt to firstname.lastname@example.org
, otherwise applicable administration fees will be charged.
Towing & Car Retrieval Fees
Users are solely responsible for all the towing and impounding fees during the car usage period.
Cost of all the towing and impounding fees during the car usage period plus applicable administration fees.
Roadside Assistance Fees
In the case of any roadside event as a result of a “Terms of Services” violation, the user is responsible for extra charges and administration fees.
Cost of all the extra charges and applicable administration fees.
Violating Owner’s Policy
Violation of owner’s policy (i.e. smoking in a car, bringing a pet in the car) can result in a fine for the offending member.
Late Return Fees
If the user returns the car later than the specified return date by the car owner, an additional late fee will be charged for every extra hour.
Late Payment Fees
If the user’s method of payment is declined and we are not able to collect the full amount for the outstanding balance. A late fee will be added to the payment.
The user allows an unauthorized driver to drive a ShiftRide car.
A security deposit may be applied to first time users booking a car on ShiftRide.
Up to $150
If users follow the “Terms of Services” they have to pay the minimum amount for damages and the total amount otherwise.
$1000 for deductibles.
ShiftRide’s information processing.