Last Updated: January 1, 2021
ShiftRide, Inc. (“we” or “ShiftRide”) is committed to ensuring
collection, use, disclosure and protection of your information
while you use our service.
Personal Information We Collect
We collect your personal information to provide you with a
personalized, effortless and intuitive experience while using
As you interact with our service, you provide us information about
yourself such as: Your name, age, address, phone number, email
address, age, educational institution, workplace and an account
Communication and Content information
While you are communicating with us, we may retain the content of
your messages and emails for internal record keeping and to be
able to communicate with you smoothly. We may also retain the
information you provide as content in our platform to provide a
consistent experience to all of our users.
Social Media Information
To make it easy for you to interact with our service, we require
you to log in with your Facebook account. As part of this process,
we may receive certain information from the social network, such
as: Your profile information, profile picture, user name, user ID,
age, language, country, friends list and any other information
that you allow the social network to share with third parties.
We require you to provide us with a valid payment method and by
submitting your payment information you authorize us to:
Collect that information to be able to provide you with
Confirm your identity, validate and accept payment for the
These payments include usage fees, service fees, fines and
penalties applicable to use of our service. Specific details can
be found in our “Terms of Service”.
Driving, Criminal and Drug Records
We may check your driving, criminal and drug records to be able to
ensure the highest safety standards on our platform. By
registering for ShiftRide and submitting your driver’s license
information, you authorize us to access and where applicable store
such records. This authorization extends to ShiftRide throughout
the entire time you use our service, therefore we may re-check
these records to make sure the requirements of our service are
When you list your vehicle on ShiftRide, we will clean and inspect
the vehicle and through this process, we collect vehicle
information such as: License plate number, VIN, Photos of the car
and obtain a vehicle history report to ensure the safety of both
you and other users on our platform. By registering your vehicle
on ShiftRide you authorize applicable entities to release such
information to ShiftRide.
Vehicle Safety and Usage Information
The ShiftRide third-party tracking device installed in certain
vehicles allows us to allows us to gather information regarding
the safety and security of each vehicle and your usage. The
vehicle safety information includes but is not limited to: engine
ignition status, battery voltage, engine light checks, DTC & PIDS
and the usage information includes: time of use, speed, GPS
location, odometer information, distance, hard breaks, rapid
accelerations, collisions and accidents. We use this information
to provide you with the service, insurance, and to understand your
driving behaviour and as a result, provide you with a better and
more intelligent service. We may share this information with
vehicle owners and third parties to improve the safety and
security of our system and in the case of theft, accident,
emergency and lock-out.
would help us improve our user experience. This information
Different characteristics of the device and connection you use
to access our service (Computer or device type, operating
system, IP, GPS location, etc.)
Data on how you interact with our service (web page, mobile
app, emails, etc.)
Analytics data to measure traffic, usage and demographics of
We use this data to remember your information so you don’t have to
re-enter it, provide personalized content and use prediction
methods to provide a more intelligent service.
Share of Collected Information
We may share your personal information with third party vendors
and service providers that perform services on our behalf or help
us provide our service to you, under reasonable confidentiality
We may share your information with another company or applicable
third parties in the case of a sale, acquisition, merger or change
We may disclose personal information to comply with applicable
regulations and laws, enforce our “Terms of Services”, limit our
liability, investigate potential violations and maintain security
and safety of our platform.
In all the cases mentioned, we try our best to notify you before
disclosing your personal information, unless we are not permitted
to do so.
Controlling Your Personal Information
You can change your account information and preferences at any
time by logging into your account.
We may communicate with you through email, in-app notifications,
SMS text or other methods. You control when and how you would like
to receive these messages in your account.
In the case of termination or deactivation of your account,
ShiftRide may retain your information for record keeping,
enforcing data integrity and consistency, service improvements and
to identify information shared by you such as communications with
other users. While in some cases we may not be able to delete all
the information, please contact us at
if you wish to delete your account information from our system.
How We Protect Your Personal Information
Maintaining security and integrity of your information is our
priority. While we use sophisticated security measures both
internally and with the assistance of our partners, in the case of
a security breach, we will take reasonable steps to stop and where
appropriate notify affected individuals. To protect the privacy
and security of your information we have implemented an
authentication process before granting access to your information.
You are responsible for maintaining the secrecy of your account
information and for controlling access to our system through your
personal social media accounts or email services.
Links to Other Websites
We are not responsible nor have any control over practices
employed by parties linked to or from our service. Please read
over the rules and policies of those parties before interacting
with their service.
through our service or by email to keep you aware of our practices
regarding your personal information.