Last Updated: September 3, 2020
ShiftRide, Inc. (“we” or “ShiftRide”) is committed to ensuring that
protection of your information while you use our service.
Personal Information We Collect
We collect your personal information to provide you with a
personalized, effortless and intuitive experience while using ShiftRide.
As you interact with our service, you provide us information about
yourself such as: Your name, age, address, phone number, email address, age, educational
institution, workplace and an account password.
Communication and Content information
While you are communicating with us, we may retain the content of
your messages and emails for internal record keeping and to be able to communicate with you
smoothly. We may also retain the information you provide as content in our platform to provide a
consistent experience to all of our users.
Social Media Information
To make it easy for you to interact with our service, we require
you to log in with your Facebook account. As part of this process, we may receive certain
information from the social network, such as: Your profile information, profile picture, user
name, user ID, age, language, country, friends list and any other information that you allow the
social network to share with third parties.
We require you to provide us with a valid payment method and by
submitting your payment information you authorize us to:
These payments include usage fees, service fees, fines and penalties applicable to use of
our service. Specific details can be found in our “Terms of Service”.
Collect that information to be able to provide you with
Confirm your identity, validate and accept payment for
Driving, Criminal and Drug Records
We may check your driving, criminal and drug records to be able to
ensure the highest safety standards on our platform. By registering for ShiftRide and submitting
your driver’s license information, you authorize us to access and where applicable store such
records. This authorization extends to ShiftRide throughout the entire time you use our service,
therefore we may re-check these records to make sure the requirements of our service are met.
When you list your vehicle on ShiftRide, we will clean and inspect
the vehicle and through this process, we collect vehicle information such as: License plate
number, VIN, Photos of the car and obtain a vehicle history report to ensure the safety of both
you and other users on our platform. By registering your vehicle on ShiftRide you authorize
applicable entities to release such information to ShiftRide.
Vehicle Safety and Usage Information
The ShiftRide third-party tracking device installed in certain
vehicles allows us to allows us to gather information regarding the safety and security of each
vehicle and your usage. The vehicle safety information includes but is not limited to: engine
ignition status, battery voltage, engine light checks, DTC & PIDS and the usage information
includes: time of use, speed, GPS location, odometer information, distance, hard breaks, rapid
accelerations, collisions and accidents.
We use this information to provide you with the service, insurance, and to understand
your driving behaviour and as a result, provide you with a better and more intelligent service.
We may share this information with vehicle owners and third parties to improve the safety and
security of our system and in the case of theft, accident, emergency and lock-out.
would help us improve our user experience. This information includes:
We use this data to remember your information so you don’t have to re-enter it, provide
personalized content and use prediction methods to provide a more intelligent service.
Different characteristics of the device and connection
you use to access our service (Computer or device type, operating system, IP, GPS
Data on how you interact with our service (web page,
mobile app, emails, etc.)
Analytics data to measure traffic, usage and
demographics of our users.
Share of Collected Information
We may share your personal information with third party vendors and
service providers that perform services on our behalf or help us provide our service to you,
under reasonable confidentiality terms.
We may share your information with another company or applicable
third parties in the case of a sale, acquisition, merger or change of control.
We may disclose personal information to comply with applicable
regulations and laws, enforce our “Terms of Services”, limit our liability, investigate
potential violations and maintain security and safety of our platform.
In all the cases mentioned, we try our best to notify you before
disclosing your personal information, unless we are not permitted to do so.
Controlling Your Personal Information
You can change your account information and preferences at any time
by logging into your account.
We may communicate with you through email, in-app notifications,
SMS text or other methods. You control when and how you would like to receive these messages in
In the case of termination or deactivation of your account,
ShiftRide may retain your information for record keeping, enforcing data integrity and
consistency, service improvements and to identify information shared by you such as
communications with other users. While in some cases we may not be able to delete all the
information, please contact us at firstname.lastname@example.org if you wish to delete your
account information from our system.
How We Protect Your Personal Information
Maintaining security and integrity of your information is our
priority. While we use sophisticated security measures both internally and with the assistance
of our partners, in the case of a security breach, we will take reasonable steps to stop and
where appropriate notify affected individuals. To protect the privacy and security of your
information we have implemented an authentication process before granting access to your
information. You are responsible for maintaining the secrecy of your account information and for
controlling access to our system through your personal social media accounts or email services.
Links to Other Websites
We are not responsible nor have any control over practices employed
by parties linked to or from our service. Please read over the rules and policies of those
parties before interacting with their service.
through our service or by email to keep you aware of our practices regarding your personal